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A Better Student Experience

Students can be frustrated when IT services don’t work the first time, have too many steps, are too confusing to follow, or take too long. Moran helps you create a campus support system that consistently improves service delivery and supports institutional goals, even as technology changes.

Make It Easy

The student experience in higher education has evolved rapidly to include a wide variety of experiences from entrance pathways to learning formats. Students now expect an intuitive digital experience that works from the moment they first engage with your institution and long before they step foot on campus.

But it’s not easy to provide students with a seamless, intuitive experience that doesn’t suffer from slow onboarding, access problems, or other hurdles. Fragmented or legacy systems make it hard to get this right.

Student on computer on campus steps

What we do

Moran maps the full student digital journey holistically to find friction points and their root causes, and helps build a roadmap to address them so that onboarding is more predictable, access works the way it should, and the digital experience supports the institutional mission from day one.

Related Services

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    Journey Mapping

    The full user journey, from first engagement through every transition, surfaces what needs to change.

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    ERP/SIS Transformation

    Before committing to a path forward, understand what transformation will require for your institution to see meaningful returns on its investment.

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    Data Readiness

    Helps institutions understand what they have, fix what needs fixing, and execute conversion with confidence.

  • Moran brought the strategic insight we needed to build an infrastructure roadmap that aligns perfectly with our academic and operational goals. The roadmap they developed with us has become a cornerstone of our IT planning and a key communication tool with campus leadership. Their collaborative approach helped us create a clear, actionable roadmap that guided our infrastructure investments for the last five years.

    Private University Vice President for IT, CIO & CISO
  • Over the years, our partnership with Moran has been paramount to our security strategy and organizational success. Their unwavering commitment to our security posture, strategic guidance, and hands-on support — especially through the placement of a dedicated virtual Chief Information Security Officer — has elevated our resilience and readiness in an increasingly complex threat landscape. They’ve been more than a vendor; they’ve been a true extension of our team.

    Private University Chief Information Officer
  • Moran provided an excellent overview reflecting the work both Moran’s and our team have driven together. The feedback from my team was genuinely positive, and we could not have gotten here without Moran’s guidance, expertise, project oversight, and openness to feedback. Moran delivered a thoughtful, well-structured roadmap that clearly ties together governance, lifecycle, data abstraction layer considerations, with a strong focus on keeping it actionable.

    Private University Chief Information Security Officer
  • Partnering with Moran was a turning point for our IT organization. They helped us uncover foundational areas for digital transformation, guided us in building a strategic roadmap to address long-standing challenges, and coached our team with clarity and purpose. Their support empowered us to make real progress toward becoming a more agile and service-oriented IT operation.

    Public Research University Chief Information Officer
  • The Moran team’s higher ed experience and their depth and breadth of knowledge were invaluable in the creation of our IT strategic assessment. In addition to their experience and knowledge, they are fantastic to work with!

    Private Art & Design College Chief Information Officer
  • Moran has been an invaluable partner, providing clarity, confidence, and structure as our university navigates a complex systems transition. Their expertise has helped us anticipate challenges, address risks early, and position our university for long-term success.

    Private Online University Chief Information Officer
  • Cybersecurity strategy evolves rapidly with emerging threats and as a small university with no dedicated cybersecurity staff, most of our efforts were still focused solely on protection and prevention. The Moran Cybersecurity team used the NIST CSF 2.0 as a tool to teach us what’s expected of a mature cybersecurity program and give us a roadmap to build a comprehensive program — all while demonstrating a nuanced understanding of the unique challenges small universities face.

    Private Liberal Arts University Chief Information Officer
  • As a newly promoted senior security leader, I was suddenly hit from every direction with needs, requests, and responsibilities. I felt underwater and unsure what to tackle next. Moran stepped into the gap and guided me through the chaos so I could step into my new role with confidence. Whether it was incident response, policy changes, hiring, acquisitions, or anything else I raised, I could take on every challenge thanks to the professionalism and expertise of the Moran Cybersecurity team.

    Private Christian University Associate Director for Information Security
  • You have such a rockstar team on the SailPoint project. They are moving us along and it’s going great!

    Private University Chief Information Officer
  • Moran provided the right balance of strategy, compliance expertise, and cost savings. Thanks to their vCISO services, we’ve strengthened our security posture without compromising other priorities. The Moran team has been a trusted resource when we’ve faced tough security and compliance decisions. Their depth of knowledge and ability to translate best practices into real-world solutions has been invaluable.

    Public Community College Executive Director of Information Technology
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Expertise You Can Trust

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    The Strategic Value of Shared Services in Virginia

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Contact Us

Tell us about your challenge, and we’ll work with you to design the right next step.