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A Better Student Experience

Students can be frustrated when IT services don’t work the first time, have too many steps, are too confusing to follow, or take too long. Moran helps you create a campus support system that consistently improves service delivery and supports institutional goals, even as technology changes.

Make It Easy

The student experience in higher education has evolved rapidly to include a wide variety of experiences from entrance pathways to learning formats. Students now expect an intuitive digital experience that works from the moment they first engage with your institution and long before they step foot on campus.

But it’s not easy to provide students with a seamless, intuitive experience that doesn’t suffer from slow onboarding, access problems, or other hurdles. Fragmented or legacy systems make it hard to get this right.

Student on computer on campus steps

What we do

Moran maps the full student digital journey holistically to find friction points and their root causes, and helps build a roadmap to address them so that onboarding is more predictable, access works the way it should, and the digital experience supports the institutional mission from day one.

Related Services

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    Journey Mapping

    The full user journey, from first engagement through every transition, surfaces what needs to change.

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    ERP/SIS Transformation

    Before committing to a path forward, understand what transformation will require for your institution to see meaningful returns on its investment.

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    Data Readiness

    Helps institutions understand what they have, fix what needs fixing, and execute conversion with confidence.

  • We partnered with Moran to implement and enhance our identity management system. Thanks to Moran’s deep experience in higher education, we were able to quickly move into production. From development to project management to back-office support, every part of Moran’s team has been outstanding to work with. Their expertise, responsiveness, and collaborative spirit have made them a truly exceptional partner.

    Public University Information Security Officer
  • As a team of one managing identity at my institution, having Moran as a trusted partner has been invaluable. Moran provides expertise, backup, and guidance whenever needed, acting as an extension of our team. They’re ready to help — that responsiveness and commitment makes the difference! They take the time to understand exactly what we’re trying to accomplish and then work collaboratively to make that vision a reality.

    Private Liberal Arts College Director of Information Security & Privacy
  • With Moran’s guidance, we were able to move from an outdated and homegrown access system to a modern, cloud-based identity platform that supports our long-term strategy. They helped us cut through complexity and delivered a smooth, successful implementation. The new identity management solution transformed how we secure and streamline access for students, faculty, and staff across our entire digital ecosystem.

    Private University Vice President for IT, CIO & CISO
  • Without Moran, we would not have been able to synthesize the requirements of this complex project into its simplest components. Moran was able to add value quickly — assisting us in setting a strategic direction and ensuring successful implementation in our highly federated environment. Our students will benefit from a seamless experience to support their degree requirements!

    State University System Chief Information Officer
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Expertise You Can Trust

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Contact Us

Tell us about your challenge, and we’ll work with you to design the right next step.