Most higher ed institutions have spent years, and often millions of dollars, making sure that their ERP maintains an accurate, authoritative record of every person with a relationship to the institution. Investing in data and process leads to better decisions and a better experience. The question is how the value of that investment actually reaches people.
Institutional data may not reach beyond the systems that touch the ERP directly. A new hire might spend their first day locked out of tools that their role already entitles them to. A collaborator may retain access to sensitive systems long after their engagement ends. A change in someone’s job could clear HR in a day, but take weeks to show up anywhere else.
Your data holds immense value that isn’t fully realized until it makes an impact for everyday users. A programmatic approach to IAM serves as a bridge, bringing institutional data and decisions to life across every user and every service. When it’s working, it’s invisible, which can actually work against it. IAM touches more of the institution than almost any other system, but it typically receives a fraction of the strategic voice or budget that reflects its actual impact. The signs may show up in exceptions that have become the norm, an accumulation of security gaps, or help desk tickets that put institutional decisions in the hands of IT (and may vary from day to day).
We’ve developed an IAM Governance Best Practices Guide that addresses what technology can’t achieve on its own: getting the right people engaged in identity decisions, keeping them at the table, and building the kind of sustained institutional commitment that makes a programmatic approach actually work. It’s designed to be useful wherever your institution is in its journey, whether you’re just starting or have been at it for decades.
If your institution is planning an ERP replacement, or has recently completed one, it’s worth a read. If your ERP were replaced tomorrow, would your IAM strategy support it, or would you be starting over?
About Moran
For over two decades Moran has focused on the most pressing technology needs of the institutions of higher education and research that we’ve served. We partner with institutions to achieve improvements in student experience and success, digital transformation, administrative optimization, and risk management. For more information about Moran or to schedule a conversation please click here.
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